Her solution was to have Kelly contact us and offer her level 2 class to us at a discount (the one that she previously wouldn’t let us in to). I said we would be willing to come back as long as we could work with someone other than Kelly. She apologized for Kelly’s behavior and wanted to make it right. We finally were contacted by the manager who seemed great at first. The Assistant Manager corroborated everything that happened as she was witness to it all, and agreed that it was highly unprofessional and problematic, but that Kelly is basically her own boss and they can't control her, even though she is a representative of the organization. I was very embarrassed and felt like I had done something wrong, so we just left.Īfter we rechecked our emails, we called back and tried to talk to a manager. If level 1 is a requirement, that is fine, but we were not told at any point that it was. I told her that she said she would put us on the list but she told me she couldn't talk right now and walked away from us. When I tried to bring up our email chain, she dismissed me and said she didn't know what happened but that she didn't have time to talk to me because she was teaching a class. She said that she wouldn't let us join the class because we hadn't taken Level 1 with her. We said no because we have already done all of the basic command training at home. Kelly came out and immediately wanted to know if we had done the Level 1 training with her. The staff went to ask Kelly about the reservation. Upon arriving, no one could find us on the roster (no biggie, I thought, because I had the email chain with Kelly). We had emailed with the trainer, Kelly, and made sure we were good to go and signed up. We made the trip to the Camp and showed up early for our level 2 class. Contact Camp Bow Wow Columbus - Grandview Heights today at (614) 887-7871 to learn more.Awful experience with this location. Live webcams that let you monitor your pup from your computer or mobile deviceĮnjoy your time away knowing your pet is having fun with furry friends.Assurance that all our Campers have passed the Camper Interview, are spayed or neutered, and are current on vaccinations.Certified Camp Counselors ® who are extensively trained in dog behavior, CPR, and pet first aid.
We’re proud to be recognized for our incredibly high safety standards as well as for our: We’ll make sure your dog is having the time of their life throughout their stay! Safety is Our Top Priority With us, your dog will enjoy a full day of play in our spacious play yards. Camp Bow Wow ® offers safe, fun, and trustworthy overnight dog boarding services. Headed out of town but can’t take your pup with you? Though it would be wonderful to take our dogs with us, it’s not always feasible.
Columbus - Grandview Heights Overnight Dog Boarding Services Enjoy Peace of Mind While You’re on the Go
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